My name is Mona Mohareb. I work for Home123, a subsidiary of New Century Financial Corporation and I have been successfully closing LendingTree loans for over 5 years.
The secret to my success starts with first impressions.
When I call the client to introduce myself I let them know who I am and how I received their mortgage inquiry. I ask the right questions and listen carefully to exactly what they want and what they are looking for. I take the time to explain the different loan programs and products that I have to offer and that will best suit their financial needs. I always follow up with an
e-mail to recap our discussion and "ask for their business".
Once the client agrees to work with me, I explain the next steps. During the whole loan process I am in constant communication with my borrowers to give them updates.This way they know I
am diligently working on their loan in a timely fashion. In the end, when I have delivered their loan quickly, efficiently and professionally, I know that I have earned a client for life and they are happy to refer their friends and family to me as well.
Mona Mohareb
Home123
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